LEGAL REFERENCE

How we protect your privacy at 1xx

Q: Can I withdraw my personal data from 1xx?

Yes. Email privacy@1xx.best with your account email and we'll send you a copy of all stored data within 14 days in a readable format. This includes your profile, deposit history, game logs and withdrawal records.

Q: What if my account is hacked?

Contact us immediately at privacy@1xx.best or use live chat. We'll freeze your account, reset your password via email confirmation and review your withdrawal history. If funds were taken fraudulently, we'll investigate within 5 business days.

Your account information, deposit records and personal data are encrypted and stored securely across our servers. We don't sell your details to third parties, and we only collect...

Encryption on all transactionsNo third-party data salesPakistan-compliant storage

Explore Lobby Read FAQ

What data we collect and why

When you open an account at 1xx, we collect your name, email, phone number and identity verification documents to meet anti-money-laundering and local compliance requirements. Payment data — your JazzCash, Easypaisa, SadaPay or Raast account details — is processed through encrypted payment gateways and never stored in plain text on our servers. We also log your login history, game activity and withdrawal

requests to detect fraud and resolve disputes. Your location data helps us confirm you're in a supported region where local law permits access to our lobby.

Service availability is jurisdiction-dependent. Users are responsible for checking local law before access.

QUESTIONS ANSWERED

Get in touch about your privacy

SECURITY MEASURES

How we keep your account safe

HTTPS Encryption

Every page on 1xx uses SSL/TLS encryption so your login credentials, deposit amounts and game history travel through secure tunnels, not open networks.

Password Hashing

Your password is never stored in readable form. We hash it with industry-standard algorithms so even our team can't retrieve or reset it without your email confirmation.

Two-Factor Authentication

Enable 2FA in your account settings to require a one-time code via email or SMS when you log in from new devices, blocking unauthorized access.

Payment Gateway Security

JazzCash, Easypaisa, SadaPay and Raast transactions are processed through PCI-compliant gateways so your banking details never touch our servers directly.

Regular Audits

We conduct quarterly security reviews and penetration tests to identify vulnerabilities before attackers do, then patch them immediately.

Data Retention Limits

We delete your account data 12 months after closure unless law requires us to keep it longer. Withdrawal records stay on file for tax and compliance reasons.

How our privacy stance compares

Third-party sharing

We never sell or rent your data to marketing firms, advertisers or data brokers — only share it with payment processors and regulators when required by law.

Cookie transparency

Our cookie banner at login explains which tracking tools we use (session storage, fraud prevention, analytics) and lets you opt out of non-essential cookies.

Payment data isolation

JazzCash, Easypaisa, SadaPay and Raast transaction details are held separately from your profile so a data breach doesn't expose both simultaneously.

Deletion requests

You can request full account deletion anytime via email. We erase your profile within 30 days, keeping only withdrawal records if required by tax law.

Consent-based marketing

We only send promotional emails if you tick the box at signup. Unsubscribe anytime from the footer link and we remove you from all mailing lists immediately.

Cross-border clarity

If we transfer your data outside Pakistan for backup or processing, we use standard data-protection clauses that match international privacy regulations.

Policy updates

When we change this policy, we email you 30 days in advance so you can review the changes. Continued use of your account means you accept the updated terms.

What defines our approach to your data

Minimal collection

We ask only for information needed to verify your identity, process deposits via JazzCash or Easypaisa, and settle withdrawals. No marketing profiling.

Local compliance

Your data is stored in servers compliant with Pakistan's digital privacy expectations and we follow anti-money-laundering rules across all regions.

Withdrawal security

SadaPay and Raast payouts require identity re-verification at the point of withdrawal so only the account owner receives funds back to their banking app.

Login alerts

We email you every time someone logs into your account from a new device or location, giving you a 24-hour window to block the login if it wasn't you.

Session timeouts

Your account automatically logs out after 30 minutes of inactivity to prevent unauthorized access if you step away from a shared computer or mobile device.

Privacy by design

We test every new feature for data leaks before launch and train our staff monthly on handling your information securely under Pakistan's data-protection standards.

Privacy questions answered

Pakistan's anti-money-laundering rules require us to verify you are who you say you are before we process deposits or withdrawals. We use your ID photo to confirm your identity once, then store it encrypted. You're not charged for this verification.

Yes. Email [email protected] with your account email and we'll send you a copy of all stored data within 14 days in a readable format. This includes your profile, deposit history, game logs and withdrawal records.

We log which games you play, how much you've wagered and when you played to detect unusual patterns that might indicate account compromise or fraud. We don't sell this data to game studios or marketers.

If you request closure, we delete your personal profile within 30 days but keep withdrawal records for 7 years to comply with Pakistan's tax and financial regulations. Sensitive payment data is erased immediately.

Your JazzCash or Easypaisa phone number and transaction ID are encrypted during transmission and stored in a separate, isolated database that our game servers can't access. Only our payments team can view it.

We use your IP address to confirm you're in a supported region where local law permits access. You can't disable this without losing account access, but we don't sell your location data to advertisers.

Contact us immediately at [email protected] or use live chat. We'll freeze your account, reset your password via email confirmation and review your withdrawal history. If funds were taken fraudulently, we'll investigate within 5 business days.